AX IQ
Operational software · In development

Operational software for automotive service.

Built for the work that takes expertise. Diagnosis, estimates, parts calls, and the customer conversation that earns trust.

Request access  → By invitation
In production

Running today with a working service group.

AX IQ is in development and already in daily use with a multi-location automotive service group based in Los Angeles. The work below describes how the job changes on the floor, in qualitative terms.

Customer
Service operations
The handoff from diagnosis to estimate is tighter, and the parts we quote are the right ones the first time.
Service director, multi-location automotive service group, Los Angeles. Used by reference; named on request under NDA.
  • 01

    Faster diagnosis-to-estimate handoff

    Findings reach the estimate with less re-keying, so the customer hears a number sooner and the bay turns over cleaner.

  • 02

    Fewer parts mistakes

    The right parts get identified for the job and verified before the quote goes out, so wrong-part orders and the rework they cause are caught early.

  • 03

    More consistent write-ups

    Each vehicle leaves with a clear, comparable record, so two advisors describe the same problem the same way.

  • 04

    More trusted customer conversations

    Recommendations arrive with the evidence behind them, so the conversation is about the fix, not about the doubt.

Directional outcomes from field use. Qualitative, not measured benchmarks.

Security and data handling posture.

How customer and vehicle data is held and handled. Formal certifications are in development. Posture is stated plainly below.

Data residency Active
United States Customer data stored and processed in US regions.
Encryption in transit Active
TLS 1.2+ All connections encrypted end to end.
Encryption at rest Active
AES-256 Stored data and backups encrypted at rest.
Access control Active
Role-based, least privilege Scoped access by role. Single sign-on in development.
Audit logging Active
Access and change events recorded Logs retained and reviewable for sensitive actions.
Independent attestation In development
Independent security assessment Controls being formalized toward attestation.

Responsible disclosure: report a vulnerability to security@axiq.co. We acknowledge reports and coordinate on a fix before disclosure.

Three commitments behind every build.

I.

Expertise first

Software that backs the technician's judgment, not software that replaces it.

II.

Right, not fast

Built for the decisions that compound: diagnosis, estimate, parts, and customer trust.

III.

Floor-level

We build alongside the operators who run the shop, so the product fits the floor, not the other way around.

AX IQ

Operational software for automotive service. In development, in daily use with operators.

Get in touch

hello@axiq.co partnerships@axiq.co security@axiq.co

Keystone STS, Inc.

128 Sunset Blvd #1044
New Castle, DE 19720
United States